Common Customer Queries Answered | Online FAQ Support - TECHNIZE


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FAQs - Your Questions Answered Quickly

 

What types of products does TECHNIZE offer?

TECHNIZE specializes in innovative tech accessories, including high-performance charging cables made from durable liquid silicone and versatile car monitors designed to enhance driving safety. Our products are engineered to combine cutting-edge technology with user-friendly designs.

How do I ensure the longevity of my charging cables?

To maximize the lifespan of your charging cables, it is recommended to avoid excessive bending or twisting. Additionally, storing them in a cool, dry place and keeping them away from direct sunlight can prevent damage. Regularly inspecting the cables for wear and tear can also help maintain their performance.

What safety features are included in your car monitors?

Our car monitors are equipped with various safety features designed to enhance driving safety. These may include high-resolution displays, real-time alerts for obstacles, and compatibility with advanced driver-assistance systems (ADAS). Such features are intended to provide drivers with critical information to improve situational awareness on the road.

What is your return policy?

We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. For more details on the return process, please refer to our return policy.

How can I contact customer support?

Customer support can be reached via email at bundi05@icloud.com or by phone at 0789099272. Our team is available to assist you with any inquiries or issues you may have regarding our products or services.

Do you offer international shipping?

Yes, TECHNIZE offers international shipping options. Shipping costs and delivery times may vary based on the destination. Customers are encouraged to review the shipping information provided at checkout for specific details related to their order.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please inspect the order upon reception and contact us immediately. We will evaluate the issue and provide instructions on how to proceed with a return or exchange.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. For specific inquiries regarding your item, please contact our customer support.

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